Alternatives to LiveAgent

Open-source, self-hosted AI customer service suite with live chat, ticketing, and call center built in.

Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.

Decagon is an enterprise AI concierge platform for omnichannel customer support across chat, voice, and email.

AI-native knowledge base software that connects your docs to ChatGPT, Claude, and Copilot through an MCP Server.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

LiveChat 2.0 pairs live chat with an inbox that counts revenue for human and AI agents.

AI agent that resolves tickets end to end — refunds, churn recovery, billing — not just replies.

Free live chat with unlimited agents, bundled CRM, ticketing, and $1/hour human agents.

Conversica's AI agents keep two-way conversations going with your leads and customers until a meeting, renewal, or resolution actually happens.

Crisp is an AI-first customer support platform with a no-code AI agent and flat per-workspace pricing

Zendesk AI is the autonomous resolution layer inside the Zendesk Resolution Platform, handling voice, chat and email tickets that learn from every closure.

Freshdesk is an AI-first helpdesk with Freddy AI agents that resolve customer queries automatically.

Drift, now 1mind, delivers AI chat agents for B2B that turn website visitors into pipeline inside Salesloft.

Freshchat delivers AI-powered live chat and chatbots for multichannel customer support.

GPT-4o chatbot you paste into your website — live in minutes, no coding

AI sales agent that runs live product demos on video calls in 32 languages

Help Scout is a shared inbox for email, chat, and social support, with AI that drafts replies and an AI Answers agent that resolves tickets at $0.75 per

Open-source AI customer support with live chat, RAG knowledge retrieval, and human handoff

Unify WhatsApp, TikTok and Instagram in one AI-powered team inbox for B2C chat commerce

AI voice, chat, and permit workflows built only for government resident services.

Banking AI platform that automates up to 80% of bank inquiries and calls with fixed-fee Priceless Pricing.

AI help desk that resolves tickets end-to-end for $1 per resolution, with expert-led deployment

Ada builds enterprise AI customer service agents that resolve support tickets across chat, email, voice, and social.

Cresta pairs human-centric AI agents with real-time agent assist for enterprise contact centers.

Official WhatsApp Business API platform with AI chatbots, mass campaigns, and native HubSpot/Salesforce sync for LATAM-focused teams.

Conduit AI runs AI chat and voice agents for hotel and short-term rental guest messaging, portals, and back-office operations.

Gorgias is the conversational AI helpdesk for ecommerce that turns support tickets into revenue

Intercom is an AI-first customer service platform pairing the Fin AI agent with a full omnichannel helpdesk in one system.

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

Level AI scores 100% of your contact-center interactions with CX-specific AI models, not a sampled QA review.