Alternatives to Tawk.to

LiveChat 2.0 pairs live chat with an inbox that counts revenue for human and AI agents.

LiveAgent is an AI-powered help desk that unifies live chat, ticketing, call center, and social messaging in one agent inbox.

Drift, now 1mind, delivers AI chat agents for B2B that turn website visitors into pipeline inside Salesloft.

Open-source AI customer support with live chat, RAG knowledge retrieval, and human handoff

Open-source, self-hosted AI customer service suite with live chat, ticketing, and call center built in.

Ada builds enterprise AI customer service agents that resolve support tickets across chat, email, voice, and social.

Cresta pairs human-centric AI agents with real-time agent assist for enterprise contact centers.

Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.

Freshchat delivers AI-powered live chat and chatbots for multichannel customer support.

Conduit AI runs AI chat and voice agents for hotel and short-term rental guest messaging, portals, and back-office operations.

GPT-4o chatbot you paste into your website — live in minutes, no coding

Sierra builds and runs conversational AI agents that resolve customer conversations across chat, voice, SMS, email, and WhatsApp.

Chatbase builds no-code AI agents for customer support, sales, and product questions across chat, email, voice, and WhatsApp.

White-label AI chat and voice agents that agencies rebrand, resell, and mark up as their own product.

Open-source AI agents for multi-channel customer service with human handoff built in.

AI voice, chat, and permit workflows built only for government resident services.

AI support infrastructure for B2B teams — consolidate Slack, Teams, Discord, email, and in-app channels, then orchestrate AI agents on top.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

Zendesk AI is the autonomous resolution layer inside the Zendesk Resolution Platform, handling voice, chat and email tickets that learn from every closure.

Pylon is an agentic B2B support platform where AI agents investigate and resolve customer issues across Slack, Teams, email, and phone.

Yuma AI agents autonomously resolve up to 89% of ecommerce support tickets, sales questions, and social DMs.

Freshdesk is an AI-first helpdesk with Freddy AI agents that resolve customer queries automatically.

Agentic banking AI for banks and credit unions — voice, digital, and employee agents on one governed knowledge layer

AI embedded across NICE CXone to analyze every interaction and coach agents in real time.

Decagon is an enterprise AI concierge platform for omnichannel customer support across chat, voice, and email.

Official WhatsApp Business API platform with AI chatbots, mass campaigns, and native HubSpot/Salesforce sync for LATAM-focused teams.

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

AI customer service platform that pairs the Lyro AI agent with a human help desk for SMBs

Conversica's AI agents keep two-way conversations going with your leads and customers until a meeting, renewal, or resolution actually happens.

Salesforce's AI layer on Customer 360 — Agentforce agents that work on the same customer records your staff use.