Alternatives to Humoniq

Crisp is AI-first customer support software with Hugo, a no-code AI agent, on flat per-workspace pricing

AI customer experience platform where AI agents resolve support tickets end to end, set up by talking to Nova in plain language.

Hi Marley is SMS-first claims communication software for P&C insurers, running two-way texting from first notice of loss through repair and

Polimorphic is AI voice, chat, and permit workflow software built only for government resident services.

Agentic B2B support platform where AI agents investigate, resolve, and act on every customer signal.

AI help desk whose Kay agent takes real actions—refunds, exchanges, password resets—at $1 per resolved ticket, deployed by Kayako's team.

Freshdesk is Freshworks' customer service platform with a prebuilt Freddy AI agent that starts resolving email tickets from day one.

Botpress is an enterprise AI agent platform for customer support that resolves tickets end-to-end — refunds, account updates and multi-step

Fin is an AI customer agent that resolves 76% of support, sales, and ecommerce conversations at $0.99 per outcome.

Lyro AI Agent is Tidio's pay-per-conversation AI support agent that answers only from your knowledge base and guidances.

Decagon builds enterprise AI concierge agents for chat, voice, and email that resolve customer support without engineering sprints.

Customerly's Aura AI agent resolves support tickets end to end — refunds, churn recovery, billing — not just replies.

Forethought's multi-agent customer support AI resolves chat, email, voice, and Slack tickets end-to-end.

Zendesk is an AI-first customer service platform whose autonomous AI agents resolve up to 80% of tickets across email, chat, voice, and

Chatbase builds no-code AI customer support agents across chat, email, and voice — trained on your data in minutes.

Stonly turns customer service knowledge into interactive branching guides with grounded AI answers and agent assist.

AI customer support agents that resolve, escalate human handoff, or decline to guess — deployed across chat, email and voice.

Open-source AI customer support runtime with RAG answers, skills, MCP tools, and human handoff

OpenIntake answers every law firm lead by phone, text, chat, or form 24/7 — a fully managed AI intake service built only for law firms.

Wonderchat builds AI support and sales agents that cite your own docs in every reply and bill flat monthly rates.

Inworld is a research lab and inference provider for realtime voice AI, offering first-party TTS-2 and STT models plus a zero-markup LLM router for developers

AI support infrastructure that turns Slack, Teams, email and in-app conversations into one queue where humans and AI agents work the same threads.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

Ecommerce AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social, and phone.

PolyAI builds enterprise voice AI agents that resolve complex customer calls end to end in 40+ languages.

Ada builds AI customer service agents that resolve, act, and improve across voice, chat, email, and social.

Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.

Arini is a 24/7 AI receptionist built for dental practices that answers calls, books appointments, and re-engages patients.

Intercom pairs Fin, a customer-service-native AI agent, with a full omnichannel helpdesk that shares one inbox, knowledge base, and customer record.

Safety-first voice AI agents for non-diagnostic patient conversations in healthcare.