Alternatives to Plain

Pylon is an agentic B2B support platform where AI agents investigate and resolve customer issues across Slack, Teams, email, and phone.

Agentic B2B support platform that unifies Slack, Teams, email, chat, SMS, WhatsApp and phone into one inbox.

Ada builds enterprise AI customer service agents that resolve support tickets across chat, email, voice, and social.

Multi-agent AI platform that resolves customer support tickets end-to-end across chat, email, voice, and Slack.

Chatbase builds no-code AI agents for customer support, sales, and product questions across chat, email, voice, and WhatsApp.

Yuma AI agents autonomously resolve up to 89% of ecommerce support tickets, sales questions, and social DMs.

AI agents for HOA and property management that draft resident replies across email, voice, SMS, and webchat, and run manager-side tasks like minutes, bids, and

Decagon is an enterprise AI concierge platform for omnichannel customer support across chat, voice, and email.

Channel-based team messaging where Slackbot AI and third-party AI agents work inside your daily conversations.

Sierra builds and runs conversational AI agents that resolve customer conversations across chat, voice, SMS, email, and WhatsApp.

An AI support and conversion agent trained on your own docs that cites its sources and bills flat rates instead of per-resolution.

Bizzabo is an enterprise event platform that connects registration, onsite wearable data, and CRM for B2B teams that have to prove event pipeline.

Zendesk AI is the autonomous resolution layer inside the Zendesk Resolution Platform, handling voice, chat and email tickets that learn from every closure.

Freshdesk is an AI-first helpdesk with Freddy AI agents that resolve customer queries automatically.

Drift, now 1mind, delivers AI chat agents for B2B that turn website visitors into pipeline inside Salesloft.

Agentic banking AI for banks and credit unions — voice, digital, and employee agents on one governed knowledge layer

Cresta pairs human-centric AI agents with real-time agent assist for enterprise contact centers.

Botpress is an enterprise AI agent platform that resolves complex customer support tickets end-to-end, without per-seat pricing.

AI embedded across NICE CXone to analyze every interaction and coach agents in real time.

Fin is an AI customer agent that resolves 76% of support, sales, and ecommerce conversations at $0.99 per outcome.

LiveChat 2.0 pairs live chat with an inbox that counts revenue for human and AI agents.

Official WhatsApp Business API platform with AI chatbots, mass campaigns, and native HubSpot/Salesforce sync for LATAM-focused teams.

Freshchat delivers AI-powered live chat and chatbots for multichannel customer support.

Conduit AI runs AI chat and voice agents for hotel and short-term rental guest messaging, portals, and back-office operations.

Free live chat with unlimited agents, bundled CRM, ticketing, and $1/hour human agents.

Gorgias is the conversational AI helpdesk for ecommerce that turns support tickets into revenue

HiJiffy is a hotel guest communications platform whose Aplysia AI answers up to 90% of guest messages across web, WhatsApp, and social channels.

AI customer service agent that automates up to 67% of your support conversations with human backup

Conversica's AI agents keep two-way conversations going with your leads and customers until a meeting, renewal, or resolution actually happens.

Salesforce's AI layer on Customer 360 — Agentforce agents that work on the same customer records your staff use.