Alternatives to Prox
30 tools that compete with or replace Prox. Ranked by direct product-type match — not generic category overlap.
What is the best Prox alternative?
The best Prox alternative today is HelpKit AI because it is a safe bet on our live viability checks; the best free one is Stonly.
Ranked on live viability checks, real-user mentions and how often AI engines read each tool — never pay-for-placement.
Nextlify
Nextlify sells ready-made AI assistant apps that answer customers, qualify leads and book appointments 24/7, with no coding.
HelpKit AI
HelpKit AI turns your Notion help docs into a source-cited AI support chatbot for +$49/mo
Pluno
Pluno is an AI support agent that resolves complex B2B technical tickets by learning from past tickets and connected tools.
Unthread
Unthread is an AI-native Slack and Teams helpdesk that turns conversations into tickets and resolves them with agentic AI.
Stonly
Stonly turns support knowledge into branching interactive guides, with AI answers grounded in that structured content.
Instant Reply
Instant Reply is an AI sales agent that answers Instagram, WhatsApp, Messenger, and Telegram DMs and comments in your voice
Octocom
Octocom is an AI customer support agent that completes refunds, returns, address edits, and subscription pauses across 120+ integrations.
Molin AI
Molin AI is an e-commerce AI assistant that answers support questions, recommends products, and captures leads in one chat.
Treble.ai
Official WhatsApp Business API platform with AI chatbots, mass campaigns, and native HubSpot/Salesforce sync for LATAM-focused teams.
Botpress
Botpress builds AI support agents that resolve refunds, plan changes and multi-step tickets end-to-end on your existing helpdesk.
Intercom Fin
Fin is Intercom's AI customer agent, priced at $0.99 per resolved outcome across chat, email, voice, and social channels.
Zendesk
AI customer service platform with autonomous AI agents on messaging, email, voice, and social, built on the Resolution Platform.
LiveChat
Live chat software with an AI Agent that answers shoppers and attributes real revenue to every conversation.
Kayako
AI help desk whose Kay agent takes real actions—refunds, exchanges, password resets—at $1 per resolved ticket, deployed by Kayako's team.
Intercom
Intercom is a helpdesk with Fin, a natively integrated AI agent that resolves customer conversations and hands off to your reps.
LiveAgent
LiveAgent is an AI-powered help desk with live chat, ticketing and a built-in call center in one inbox.
Kommunicate
AI customer support agent that resolves, escalates to a human with context, or declines to guess — across chat, email and voice.
Re:amaze
Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.
Tidio
Tidio's Lyro AI agent answers ecommerce support questions from your store data and hands the hard ones to your team
Crisp
AI customer support software with Hugo, a no-code AI agent on flat per-workspace pricing
Plain
AI support infrastructure that unifies Slack, Teams, email and in-app conversations into one programmable inbox with AI agents
Pylon
Agentic B2B support platform where AI agents investigate, resolve, and act on every customer signal across Slack, Teams, email, chat, and
Yuma AI
Yuma AI resolves ecommerce support tickets end to end, taking live actions in Shopify, Recharge and Loop rather than just drafting replies.
Forethought
Forethought's multi-agent customer support AI resolves chat, email, voice, and Slack tickets end-to-end.
Customerly
Customerly's Aura AI agent resolves support tickets end to end — refunds, churn recovery, lead qualification — not just replies.
Gorgias
Gorgias is an ecommerce helpdesk with an AI Agent that resolves tickets, cancels orders, and upsells on Shopify.
Parloa
Parloa builds enterprise AI voice and chat agents for regulated contact centers, priced per minute or interaction.
Helploom
Flat-rate customer support software: unlimited live chat, a Help Center and a knowledge-base-trained AI agent from $29/mo.
CoSupport AI
AI customer service platform that closes Tier 1 support tickets end to end and bills you per resolution
Prox alternatives compared
| Tool | Pricing type | Starting price | Free tier | Last verified | Viability |
|---|---|---|---|---|---|
| Prox | Paid | $2,000/mo | No | Moderate | |
| Nextlify | Paid | $9.99/mo | No | Moderate | |
| HelpKit AI | Paid | — | No | Safe bet | |
| Pluno | Paid | €850/mo | No | Safe bet | |
| Unthread | Paid | $85/agent/mo billed annually | No | Safe bet | |
| Stonly | Freemium | Custom pricing | Yes | Safe bet | |
| Instant Reply | Paid | $59/mo | No | Safe bet | |
| Octocom | Paid | $100/mo | No | Safe bet | |
| Molin AI | Freemium | $19/seat/mo billed annually | Yes | Moderate |
First row is Prox itself. Starting price is the cheapest paid plan on each vendor's published pricing; viability is our band, not a score.
Is there a cheaper alternative to Prox?
Yes — Nextlify starts at $9.99/mo against Prox's $2,000/mo, on the pricing each vendor publishes today.
Which Prox alternative is free?
Stonly has a free tier on its published pricing. Free tiers change often; the "Last verified" column shows when we last checked each one.
Is Prox still active?
Yes. Prox is live and its listing was verified on 25 Oct 2026.
Frequently asked questions
What is the best Prox alternative?
The best Prox alternative today is HelpKit AI because it is a safe bet on our live viability checks; the best free one is Stonly.
Is there a cheaper alternative to Prox?
Yes — Nextlify starts at $9.99/mo against Prox's $2,000/mo, on the pricing each vendor publishes today.
Which Prox alternative is free?
Stonly has a free tier on its published pricing. Free tiers change often; the "Last verified" column shows when we last checked each one.
Is Prox still active?
Yes. Prox is live and its listing was verified on 25 Oct 2026.
What are the best alternatives to Prox?
We currently list 30 alternatives to Prox: Nextlify, HelpKit AI, Pluno, Unthread, Stonly. Each is ranked by direct product-type match rather than generic category overlap.
How do you choose which Prox alternatives to show?
Alternatives are ranked by direct product-type match — tools that do the same job — not by shared category tags. Every listed tool is independently re-verified on a continuous cycle.
How this page is made: a human editor decides what is published. Drafts are proposed by a mixture of models (Claude Opus 4.5, GPT Codex and DeepSeek’s strongest models) working from our own verified data — live site checks, current pricing and the public sentiment we gather from Reddit, Product Hunt, G2 and community forums — and the editor keeps, corrects or strikes each line. Nothing here is pay-for-placement. Read the full methodology.