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Alternatives to Prox

30 tools that compete with or replace Prox. Ranked by direct product-type match — not generic category overlap.

Updated
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What is the best Prox alternative?

The best Prox alternative today is HelpKit AI because it is a safe bet on our live viability checks; the best free one is Stonly.

Ranked on live viability checks, real-user mentions and how often AI engines read each tool — never pay-for-placement.

Nextlify

Nextlify

Nextlify sells ready-made AI assistant apps that answer customers, qualify leads and book appointments 24/7, with no coding.

PaidTry
Visit Nextlify
HelpKit AI

HelpKit AI

HelpKit AI turns your Notion help docs into a source-cited AI support chatbot for +$49/mo

FreemiumTry
Visit HelpKit AI
Pluno

Pluno

Pluno is an AI support agent that resolves complex B2B technical tickets by learning from past tickets and connected tools.

PaidTry
Visit Pluno
Unthread

Unthread

Unthread is an AI-native Slack and Teams helpdesk that turns conversations into tickets and resolves them with agentic AI.

PaidTry
Visit Unthread
Stonly

Stonly

Stonly turns support knowledge into branching interactive guides, with AI answers grounded in that structured content.

FreemiumTry
Visit Stonly
Instant Reply

Instant Reply

Instant Reply is an AI sales agent that answers Instagram, WhatsApp, Messenger, and Telegram DMs and comments in your voice

FreemiumTry
Visit Instant Reply
Octocom

Octocom

Octocom is an AI customer support agent that completes refunds, returns, address edits, and subscription pauses across 120+ integrations.

PaidTry
Visit Octocom
Molin AI

Molin AI

Molin AI is an e-commerce AI assistant that answers support questions, recommends products, and captures leads in one chat.

FreemiumTry
Visit Molin AI
Treble.ai

Treble.ai

Official WhatsApp Business API platform with AI chatbots, mass campaigns, and native HubSpot/Salesforce sync for LATAM-focused teams.

Contact SalesTry
Visit Treble.ai
Botpress

Botpress

Botpress builds AI support agents that resolve refunds, plan changes and multi-step tickets end-to-end on your existing helpdesk.

FreemiumTry
Visit Botpress
Intercom Fin

Intercom Fin

Fin is Intercom's AI customer agent, priced at $0.99 per resolved outcome across chat, email, voice, and social channels.

PaidTry
Visit Intercom Fin
Zendesk

Zendesk

AI customer service platform with autonomous AI agents on messaging, email, voice, and social, built on the Resolution Platform.

PaidTry
Visit Zendesk
LiveChat

LiveChat

Live chat software with an AI Agent that answers shoppers and attributes real revenue to every conversation.

FreemiumTry
Visit LiveChat
Kayako

Kayako

AI help desk whose Kay agent takes real actions—refunds, exchanges, password resets—at $1 per resolved ticket, deployed by Kayako's team.

PaidTry
Visit Kayako
Intercom

Intercom

Intercom is a helpdesk with Fin, a natively integrated AI agent that resolves customer conversations and hands off to your reps.

FreemiumTry
Visit Intercom
LiveAgent

LiveAgent

LiveAgent is an AI-powered help desk with live chat, ticketing and a built-in call center in one inbox.

FreemiumTry
Visit LiveAgent
Tawk.to

Tawk.to

Free live chat with unlimited agents, a built-in CRM, ticketing, and AI answers.

FreemiumTry
Visit Tawk.to
Kommunicate

Kommunicate

AI customer support agent that resolves, escalates to a human with context, or declines to guess — across chat, email and voice.

PaidTry
Visit Kommunicate
Re:amaze

Re:amaze

Re:amaze is a unified helpdesk and live-chat platform built for eCommerce, pairing a shared inbox with a trainable AI Agent.

PaidTry
Visit Re:amaze
Tidio

Tidio

Tidio's Lyro AI agent answers ecommerce support questions from your store data and hands the hard ones to your team

FreemiumTry
Visit Tidio
Crisp

Crisp

AI customer support software with Hugo, a no-code AI agent on flat per-workspace pricing

FreemiumTry
Visit Crisp
Plain

Plain

AI support infrastructure that unifies Slack, Teams, email and in-app conversations into one programmable inbox with AI agents

FreemiumTry
Visit Plain
Pylon

Pylon

Agentic B2B support platform where AI agents investigate, resolve, and act on every customer signal across Slack, Teams, email, chat, and

PaidTry
Visit Pylon
Yuma AI

Yuma AI

Yuma AI resolves ecommerce support tickets end to end, taking live actions in Shopify, Recharge and Loop rather than just drafting replies.

FreemiumTry
Visit Yuma AI
Forethought

Forethought

Forethought's multi-agent customer support AI resolves chat, email, voice, and Slack tickets end-to-end.

Contact SalesTry
Visit Forethought
Customerly

Customerly

Customerly's Aura AI agent resolves support tickets end to end — refunds, churn recovery, lead qualification — not just replies.

PaidTry
Visit Customerly
Gorgias

Gorgias

Gorgias is an ecommerce helpdesk with an AI Agent that resolves tickets, cancels orders, and upsells on Shopify.

PaidTry
Visit Gorgias
Parloa

Parloa

Parloa builds enterprise AI voice and chat agents for regulated contact centers, priced per minute or interaction.

Contact SalesTry
Visit Parloa
Helploom

Helploom

Flat-rate customer support software: unlimited live chat, a Help Center and a knowledge-base-trained AI agent from $29/mo.

FreemiumTry
Visit Helploom
CoSupport AI

CoSupport AI

AI customer service platform that closes Tier 1 support tickets end to end and bills you per resolution

PaidTry
Visit CoSupport AI

Prox alternatives compared

Prox and its closest alternatives: pricing type, starting price, free tier, last verified date and viability band
ToolPricing typeStarting priceFree tierLast verifiedViability
ProxPaid$2,000/moNoModerate
NextlifyPaid$9.99/moNoModerate
HelpKit AIPaid—NoSafe bet
PlunoPaid€850/moNoSafe bet
UnthreadPaid$85/agent/mo billed annuallyNoSafe bet
StonlyFreemiumCustom pricingYesSafe bet
Instant ReplyPaid$59/moNoSafe bet
OctocomPaid$100/moNoSafe bet
Molin AIFreemium$19/seat/mo billed annuallyYesModerate

First row is Prox itself. Starting price is the cheapest paid plan on each vendor's published pricing; viability is our band, not a score.

Is there a cheaper alternative to Prox?

Yes — Nextlify starts at $9.99/mo against Prox's $2,000/mo, on the pricing each vendor publishes today.

Which Prox alternative is free?

Stonly has a free tier on its published pricing. Free tiers change often; the "Last verified" column shows when we last checked each one.

Is Prox still active?

Yes. Prox is live and its listing was verified on 25 Oct 2026.

Frequently asked questions

What is the best Prox alternative?

The best Prox alternative today is HelpKit AI because it is a safe bet on our live viability checks; the best free one is Stonly.

Is there a cheaper alternative to Prox?

Yes — Nextlify starts at $9.99/mo against Prox's $2,000/mo, on the pricing each vendor publishes today.

Which Prox alternative is free?

Stonly has a free tier on its published pricing. Free tiers change often; the "Last verified" column shows when we last checked each one.

Is Prox still active?

Yes. Prox is live and its listing was verified on 25 Oct 2026.

What are the best alternatives to Prox?

We currently list 30 alternatives to Prox: Nextlify, HelpKit AI, Pluno, Unthread, Stonly. Each is ranked by direct product-type match rather than generic category overlap.

How do you choose which Prox alternatives to show?

Alternatives are ranked by direct product-type match — tools that do the same job — not by shared category tags. Every listed tool is independently re-verified on a continuous cycle.

How this page is made: a human editor decides what is published. Drafts are proposed by a mixture of models (Claude Opus 4.5, GPT Codex and DeepSeek’s strongest models) working from our own verified data — live site checks, current pricing and the public sentiment we gather from Reddit, Product Hunt, G2 and community forums — and the editor keeps, corrects or strikes each line. Nothing here is pay-for-placement. Read the full methodology.