Alternatives to Stonly
30 tools that compete with or replace Stonly. Ranked by direct product-type match — not generic category overlap.
What is the best Stonly alternative?
The best Stonly alternative today is Tidio because it is a safe bet on our live viability checks and it has the widest real-user coverage of these options; it also has a free tier.
Ranked on live viability checks, real-user mentions and how often AI engines read each tool — never pay-for-placement.
Pylon
Pylon is agentic B2B support software that investigates every customer issue before your team opens it.
Pluno
Pluno is an AI support agent that resolves complex B2B technical tickets using past tickets and connected tools.
Tidio
Tidio's Lyro AI agent answers ecommerce support questions from your store data and hands the hard ones to your team
HelpKit AI
HelpKit AI turns your Notion help docs into a source-cited AI support chatbot for +$49/mo
CoSupport AI
AI customer service that resolves Tier 1 tickets end to end — billed at $0.50 per resolution
Helploom
Flat-rate customer support software with unlimited live chat, a Help Center and a knowledge-base-trained AI agent from $29/mo.
Cresta
Cresta is the AI operating system for contact centers, pairing autonomous AI agents with real-time human agent assist.
Octocom
Octocom is an AI customer support agent that completes refunds, returns, address edits, and subscription pauses across 120+ integrations.
Agent Desk
Agent Desk is an open-source AI customer support runtime that answers with RAG, runs MCP tools, and hands off to humans.
Basjoo
Self-hosted AI customer support with a RAG knowledge base, 13 model providers, and an embeddable chat widget.
Hiver
Hiver is an agentic customer service platform that turns email, chat, Slack, voice and SMS into one shared support queue.
NICE Enlighten AI
AI embedded across NICE CXone that scores every interaction, flags complaint risk, and coaches agents on behaviors that move CSAT.
Level AI
Level AI scores 100% of contact-centre conversations with CX-specific Auto-QA models, not a weekly sample.
Molin AI
AI chat assistant for online shops that answers support questions, recommends products and collects leads in one widget.
Treble.ai
Official WhatsApp Business API platform with AI chatbots, mass campaigns, and native HubSpot/Salesforce sync for LATAM-focused teams.
BoundBot
BoundBot turns product questions into orders with a catalog-grounded AI sales agent across chat channels
Botpress
Botpress builds AI support agents that take action on refunds, plan changes and multi-step tickets.
LiveChat
AI live chat software that answers shoppers, attributes revenue per conversation, and hands off to your team.
Kayako
Kayako's AI help desk: Kay resolves support tickets end-to-end for $1 per resolved ticket
Tawk.to
Free live chat software with unlimited agents, a built-in CRM, pipeline, and AI answers.
Kommunicate
AI customer support automation that knows when to resolve, escalate to a human, or decline to guess.
Crisp
AI customer support software with Hugo, a no-code AI agent on flat per-workspace pricing
Plain
Support platform for B2B teams that unifies Slack, Teams, email and in-app chat into one programmable queue with AI agents
Yuma AI
Yuma AI resolves ecommerce support tickets end to end with real actions in Shopify and Recharge, billed only per full resolution.
Forethought
Forethought's multi-agent customer support AI resolves chat, email, voice, and Slack tickets end-to-end.
Customerly
Customerly's Aura AI agent resolves support tickets end to end — refunds, plan changes, churn recovery, not just replies.
Wonderchat
Wonderchat's AI customer service agent answers from your own docs, cites every reply, and runs a helpdesk with $0 seats.
Typewise
Typewise runs AI support agents that close tickets end to end, priced per resolution rather than per seat.
Vitally
Vitally pairs a customer success platform with Quin, an AI assistant that answers questions and takes action using your customer context.
Unthread
Unthread is an AI-native Slack and Teams helpdesk that turns conversations into tickets and resolves them with agentic AI.
Stonly alternatives compared
| Tool | Pricing type | Starting price | Free tier | Last verified | Viability |
|---|---|---|---|---|---|
| Stonly | Freemium | Custom pricing | Yes | Safe bet | |
| Pylon | Paid | $89/seat/mo billed annually | No | Safe bet | |
| Pluno | Paid | €249/mo | No | Safe bet | |
| Tidio | Freemium | $24.17/mo billed annually | Yes | Safe bet | |
| HelpKit AI | Paid | — | No | Safe bet | |
| CoSupport AI | Paid | $0.50 per resolved ticket | No | Safe bet | |
| Helploom | Freemium | $29/mo | Yes | Safe bet | |
| Cresta | Contact Sales | Custom pricing | No | Safe bet | |
| Octocom | Paid | $100/mo | No | Safe bet |
First row is Stonly itself. Starting price is the cheapest paid plan on each vendor's published pricing; viability is our band, not a score.
Is there a cheaper alternative to Stonly?
Stonly does not publish a fixed monthly price we can compare against, so we do not name a cheaper option; the table shows each alternative's starting price.
Which Stonly alternative is free?
Tidio has a free tier on its published pricing and is also our top pick. Free tiers change often; the "Last verified" column shows when we last checked each one.
Is Stonly still active?
Yes. Stonly is live and its listing was verified on 6 Nov 2026.
Frequently asked questions
What is the best Stonly alternative?
The best Stonly alternative today is Tidio because it is a safe bet on our live viability checks and it has the widest real-user coverage of these options; it also has a free tier.
Is there a cheaper alternative to Stonly?
Stonly does not publish a fixed monthly price we can compare against, so we do not name a cheaper option; the table shows each alternative's starting price.
Which Stonly alternative is free?
Tidio has a free tier on its published pricing and is also our top pick. Free tiers change often; the "Last verified" column shows when we last checked each one.
Is Stonly still active?
Yes. Stonly is live and its listing was verified on 6 Nov 2026.
What are the best alternatives to Stonly?
We currently list 30 alternatives to Stonly: Pylon, Pluno, Tidio, HelpKit AI, CoSupport AI. Each is ranked by direct product-type match rather than generic category overlap.
How do you choose which Stonly alternatives to show?
Alternatives are ranked by direct product-type match — tools that do the same job — not by shared category tags. Every listed tool is independently re-verified on a continuous cycle.
How this page is made: drafted with AI models from our own verified data — live site checks, current pricing and the public sentiment we gather from Reddit, Product Hunt, G2 and community forums — and checked against our editorial standards before it is published. Every claim carries its source and date. Nothing here is pay-for-placement. Read the full methodology.